How much is a customer worth to you?
Supermarket Example:
If a single transaction is £120, and a family makes 52 purchases a year, your customer is worth £6,240.
If your customer buys groceries for 20 years, your customers lifetime value is £124,800.
If you have 500 customers at at any one time, your yearly sales will be £3.1M.
If you have a 20% customer turnover...your loss is £624,000 per year.
We can give you the knowledge to STOP customers leaving and INCREASE loyalty. We use research to deliver insight related to your customers experience.
Real-time feedback via online dashboards from £50 per month, call us for a FREE chat on 0800 970 9940.
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