Dovetail

Client Overview

Dovetail is a joint venture between Dennis Publishing and BBC Worldwide. Dovetail manages “subscriptions, marketing and fulfilment” for:
Private Eye, Time Out, The Spectator, Investor's Chronicle, Hello!, Radio Times, Top Gear, Maxim, The Week, Gardener's World, Conde Nast, The Economist, Radio Times, The Sunday Times Travel Magazine and Sainsbury’s Magazine to list a few.

Client Need

Following the JV, the senior management took the proactive step to engage with staff to understand their needs.

CSM Delivered

A staff programme, across a multi site platform, engaging with 200+ staff.

Client Results

The programme achieved:

• An 84.7% response rate, delivering statistically robust staff feedback.
• Staff insight.
• Gap Analysis and Benchmarking across internal teams.
• Trended results for 2007 and 2008.

Client Benefit

The results enabled the senior management team to:

• Reduce risk around strategic decisions (i.e. future decisions based on known staff needs)
• Identify high performing teams and individuals.
• Confirm training and personal development needs.

Would You Like:

• High response rate from your staff?
• A single measure across multiple sites?
• A clear vision pre change management?
• A clear reflection post change management?

If you would like to achieve successes like the ones above, give Oakleigh a call on:

FREE PHONE 0800 970 9940