Research

CSM offers services to meet your project objectives:

Mystery Shopper

Monitor shopper behavior including shopper audits, video analysis and category decision trees.

Focus Groups

Traditional face to face focus groups to either consumer audience (B2C) or business audience (B2B).

Home Test Panels

Send your product to our panels, they deliver insight through diary blogging tools, providing continuous and timed experiential feedback.

Ethnography

Diaries and home video capture actual behavior, real people, real situations, real results.

Surveys

Insight via Quantitative and Qualitative methodologies, through a range of locations (retailer, street, home and work) and contact media (telephone, direct mail, email, SMS, online) .

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