CSM identified new sales opportunity. Client implemented recommendations, achieving 20% sales increase, client moved from 4M to 5M turnover.
Client - Book Distributor


How much is a customer worth to you?

 

Supermarket Example:

 

If a single transaction is £120, and a family makes 52 purchases a year, your customer is worth £6,240.

 

 

If your customer buys groceries for 20 years, your customers lifetime value is £124,800.

 

 

If you have 500 customers at at any one time, your yearly sales will be £3.1M.

 

 

If you have a 20% customer turnover...your loss is £624,000 per year.

 

 

We can give you the knowledge to STOP customers leaving and INCREASE loyalty.  We use research to deliver insight related to your customers experience.

 

 

Real-time feedback via online dashboards from £50 per month, call us for a FREE chat on 0800 970 9940.

 

 

See how we help Brands and SME's   click here

 

 

 

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